Returns

We hope you are happy with the item(s) you have ordered. If you would like to make a return please obtain a returns code by simply filling in the returns form below or by emailing us at info@ato-store.com. Please return your item(s) within 21 days of receipt. If possible please mail items back in their original packaging. Only items that are received in perfect re-saleable condition can be refunded. We recommend using a signed-for service where possible. We strongly recommend you obtain a (free) proof of postage receipt from the Post Office as we can’t be held responsible for packages that fail to arrive. All items must be returned at your own expense to: Ato Store Ltd. Doldir, Glanhwfa Road, Llangefni. LL77 7EN. 

You'll receive a confirmation email once your return has been processed. Please allow up to 10 working days. Refunds are always credited to the original method of payment.

In case of part return of a multi-buy set, or similar discount, the promotion will be void and you will be refunded proportionately according to the value of goods kept.

Thank you.

 

Name *
Name
This can be found on your order confirmation email and on the invoice enclosed with your purchase.
Please provide a brief explanation of the reason for return. As much detail here will be really helpful to us. Thank you.