Terms & Conditions

Welcome to our online store, we appreciate your visit. Our terms and conditions are set out below and govern the use of this website and outline the legal responsibilities and obligations that shall exist between you and Ato Store Ltd. Please read them carefully before ordering. Any references to ‘we’ ‘us’ and ‘our’ are deemed to be references to Ato Store Ltd. Any references to ‘you’ and ‘your’ are deemed to be references to persons placing an order via this website. By placing an order on this website, you are deemed to have read and agreed these terms and conditions. We reserve the right to amend these Terms & Conditions without prior notice. If you have specific queries regarding Terms & Conditions that are not covered here – please contact us at info@ato-store.com


Prices

All prices listed, to the best of our knowledge, are correct, except in the case of obvious errors. We reserve the right not to dispatch an item where an obvious pricing error has occurred. Prices are inclusive of VAT (where applicable) at the correct rate. We reserve the right to amend our prices without prior notice. Prices listed exclude delivery charge. Postage and packaging charges will be added at checkout based on the size and weight of the item purchased.


Products

Every effort has been made to ensure photographs, descriptions and product specifications are accurate. We reserve the right to amend descriptions and specifications of products or remove them from the website without prior notice.


Placing an Order

When placing an order, you undertake that any and all information given is accurate and complete.

To amend an order or delivery address, please contact us immediately. We will do our best to make amendments prior to despatch, but we cannot guarantee changes can be made once an order is processed.

All orders are subject to acceptance and product availability. Availability information for products is listed on each individual product description.

Once you have placed an order we will send you an email confirming that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Ato for the sale of our products will only exist once an order has been despatched to you. A separate email will be sent to you confirming the despatch of the item(s).

If for any reason we are unable to fulfil any part of the order, we will notify you as soon as is practical and refund your card within 7 days of so doing. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice. The advertised delivery charge will be added to your order value unless otherwise stated.


Making a Payment

All prices are quoted in pounds sterling and are inclusive of VAT.

Payments made through our website can be made in a secure environment using Stripe. We accept Visa, Mastercard, Visa Delta, Maestro, Visa Electron, Solo and American Express. Worldwide payments can also be made using PayPal. We currently only accept payment in UK Pounds Sterling (£) and ship to locations in the UK. See Delivery information for international orders.


Cancelling Orders

You may normally cancel this contract in writing within 7 days of placing the order. If you do cancel the contract within this time, and your order has been despatched, any payments made by you will be refunded in full within 10 days of us receiving the returned products. You are liable to cover the cost of return postage to us. Please view our returns policy.


Returns Policy

We hope you are happy with the item(s) you have ordered. If you would like to make a return please obtain a returns code by simply filling in this returns form or by emailing us at info@ato-store.com. Please return your item(s) within 21 days of receipt. If possible please mail items back in their original packaging. Only items that are received in perfect re-saleable condition can be refunded. We recommend using a signed-for service where possible. We strongly recommend you obtain a (free) proof of postage receipt from the Post Office as we can’t be held responsible for packages that fail to arrive. All items must be returned at your own expense to: Ato Store Ltd. Doldir, Glanhwfa Road, Llangefni. LL77 7EN. 

You'll receive a confirmation email once your return has been processed. Please allow up to 10 working days. Refunds are always credited to the original method of payment.

In case of part return of a multi-buy set, or similar discount, the promotion will be void and you will be refunded proportionately according to the value of goods kept.


Delivery

Stock permitting, all orders are usually despatched within 2 working days of the order being accepted. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

We will deliver the items ordered using Royal Mail Second Class delivery to the individual and UK postal address specified when ordering. These will be dispatched once payment has been received. We aim to deliver all items within 3 to 5 working days (excluding Saturdays, Sundays and Bank Holidays). Next day delivery can be arranged at check out.

At the current time Ato are able to offer automated checkout for UK customers only. If you are an overseas customer, please do get in touch using our contact page and we will try to accommodate any requests and provide postage costs to your geographic location. 

If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock. In this case, you will only pay a single delivery charge.


Conformity of Goods

We take every care to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.

Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.


Copyright & Trademark

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Ato Store Ltd. or its content and technology providers or their respective owners.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without permission.


Disclaimer & Limitations Of Liability

Ato Store Ltd. does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, Ato Store Ltd. shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Ato Store Ltd. or any of its members, agents, directors, employees or otherwise) for any indirect, special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

While Ato Store Ltd. uses reasonable endeavours to ensure that the information on this website is accurate and up-to-date, it does not give any warranty as to its accuracy or completeness and Ato Store Ltd. will not be responsible for any errors or omissions or for the results arising from the use of such information.

While Ato Store Ltd. takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Ato Store Ltd. will not be responsible nor liable for your use of any other websites which you may access via links within this website. Ato Store Ltd. does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Ato Store Ltd.

The entire liability of Ato Store Ltd. under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Ato Store Ltd. will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Ato Store Ltd. may assign or transfer any of its rights or sub-contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub-contract any of your obligations under these terms and conditions except with the specific permission in writing of Ato Store Ltd.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.


Law & Territory

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

Ato Store Ltd.
Registered office: 
Doldir, Glanhwfa Road, Llangefni. LL77 7EN
www.ato-store.com
Please contact us on 07585 233785
We trade as Ato and Ato-Store. 
Company Registration Number: 10314739 


Customer Satisfaction

As a customer your satisfaction is very important to us. Should you have any comments or suggestions please contact us at info@ato-store.com. We hope you enjoy shopping with us. Thank you for looking around – the Ato team.